Effective Date: December 2024
Welcome to Show Little Love (SLL)! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how TNL Global Services LLC (“Company”, “we”, or “us”) collects, uses, and protects your information when you use our platform, applications, and services (“Platform”).
By using SLL, you consent to the collection and use of your information as outlined in this policy.
1. Data Controller
TNL Global Services LLC is the data controller responsible for your personal data under this policy.
Contact Information:
Email: [email protected]
2. Information We Collect
We collect and process the following types of personal data:
a. Information You Provide
- Account Information: Name, username, email address, and profile details.
- Transaction Information: Payment details for sending and receiving monetary gifts.
- Content: Stories, updates, and other information you share publicly on your profile.
- Support Requests: Information you provide when contacting our support team.
b. Information We Collect Automatically
- Device Information: IP address, browser type, and operating system.
- Usage Data: Actions taken on the Platform (e.g., searches, clicks, and interactions).
- Cookies: Small files to enhance your user experience and track usage patterns (see Section 9).
3. How We Use Your Information
We use your personal data for the following purposes:
- Platform Operations: To facilitate peer-to-peer transactions and manage user profiles.
- Communication: To send updates, notifications, and respond to inquiries.
- Personalization: To recommend relevant content, causes, or users.
- Fraud Prevention: To detect and prevent fraudulent or unauthorized activity.
- Legal Compliance: To comply with applicable laws and regulations.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you sign up, share content, or agree to marketing communications.
- Contractual Necessity: To provide services and fulfill our obligations under our Terms & Conditions.
- Legitimate Interests: To improve the Platform and ensure security.
- Legal Obligations: To comply with applicable laws.
5. Sharing Your Information
We do not sell your personal data. However, we may share your information in the following cases:
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With Payment Processors:
- To facilitate transactions, your payment information is shared with trusted third-party providers (e.g., Stripe, PayPal). We do not store sensitive payment details.
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With Service Providers:
- For hosting, analytics, and communication services.
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With Other Users:
- If you choose to make your profile public, certain information (e.g., username, bio, and shared content) may be visible to other users.
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Legal Authorities:
- When required by law or to protect our rights, users, and the public.
6. Peer-to-Peer Interactions
SLL facilitates peer-to-peer transactions. TNL Global Services LLC does not monitor or verify the intent, authenticity, or outcomes of these transactions. Users are solely responsible for the accuracy and legality of their actions on the Platform.
7. Data Retention
We retain your personal data only as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes between users.
Retention periods may extend in cases of active disputes or investigations.
8. Your Rights (Under GDPR)
As a user, you have the following rights:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Limit how your data is processed.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to the processing of your data for specific purposes.
- Withdraw Consent: Withdraw your consent at any time for data processing activities based on consent.
To exercise your rights, contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies to:
- Keep you logged in.
- Analyze usage patterns to improve the Platform.
- Personalize your experience.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact functionality.
10. Security of Your Information
We implement industry-standard security measures to protect your data, including encryption and secure payment gateways. However, no system is completely secure. Users are encouraged to safeguard their login credentials.
11. International Data Transfers
If you access the Platform from outside the United States, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information.
12. Third-Party Links
Our Platform may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email or Platform notifications.
14. Contact Us
For questions, concerns, or to exercise your rights, contact us at:
Email: [email protected]